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Forgot Username or Password

问:忘记账户名或是忘记密码该怎么办?

Q:What should I do if I forgot my username or password?

答:请根据以下步骤。

A: Please follow the steps below.

i.点击“LOGIN”.

​  Click "LOGIN".

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ii.进入此页面后按照自身情况选择忘记账户名“Forgot Your  Username?”或忘记密码“Forgot Your Password?”

   Click“Forgot Your Username?” or “Forgot Your Password?” according to your own situation.

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iii.输入您注册时所填写的电子邮箱并点击“SUBMIT”提交。

   Enter your registered email and click "SUBMIT" .

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iv.请到您的电子邮箱获取您的账户名字或是获取验证码以进行新密码的更改。

   Your username will be emailed to the email address or you will receive a verification code to be able to choose a new password for your account.

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